INSIGHT MARQUIS WHO′S WHO THIRD EDITION INSIDE: Q&As with Today’s Leading Marquis Luminaries and Influencers FOURTH Keith D. Amparado Communications Company Executive Herbert Barry III, PhD Psychologist Hollis Borteck Real Estate Agent Houlihan Lawrence Dr. Delores Phife Buford Education Educator, Researcher Michael A. Cervantes Elementary School Educator (Retired) Robert B. Comizzoli, PhD Scientist (Retired) Abigail Nowlin Crawford Author, Consultant John W. Fisher, PhD, PE, NAE Civil Engineering Educator, Professor Emeritus Timothy D. Francis, DC Chiropractor Dr. Harold W. Furchtgott-Roth Senior Fellow Javier Gutierrez Owner, Javier’s Gourmet Mexicano Gail L. Hayden Director Bruce Jerry Kelman, PhD, DABT, ATS, ERT Toxicologist, Consultant Diane Laverne Kusler Larson Educator J. Antonio Lopez, MD Medical Doctor, Owner Parker A. Lynch Chief Executive Officer Carol Niemeyer, MSc Behavioral Primatologist Hugh Patrick, PhD Economist, Educator (Retired) Dr. S. Kay Rockwell Educator Mike Syropoulos, EdD School Systems Supervisor (Retired) Prof. Xingwu Wang, PhD Professor of Electrical Engineering Wendy L. Ward, PhD, ABPP, FAPA Director of Interprofessional Faculty Development “ I really think that the telephonic system and telecoms are going to be very important because they have everything to do with the future of communications.” Anna Yeung Mayo Information Technology Developer/Consultant California Department of Consumer Affairs
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Keith D. Amparado Communications Company Executive New York, NY https://youtu.be/DUdtZkxl3Lk What are two key behaviors/personality traits that allow you to be effective in your role? I never expect to know everything, so I try to assemble groups of people who have knowledge in various areas so that whatever we produce has the benefits of combined knowledge. I always make sure to consult with others. How do you feel your industry has changed/evolved? Education and the way in which we deliver it has changed drastically over the years. It’s harder for students especially when they reach high school and they start thinking about what they would like to do because generally speaking, we don’t provide counseling that helps them to make those kinds of important decisions. So, they enter college and pick a major because it’s something they like or is something they’re good at, but they haven’t really had an opportunity to discuss the field with someone knowledgeable. What is the most important issue/challenge you are dealing with in your industry? The important thing for me is getting people educated to the point where they have a bachelor’s degree because if they don’t, they will never really be competitive in today’s world. It’s a societal problem. When I got out of high school if you didn’t have money, you went to a city college because the tuition was quite reasonable and you could take a loan. Now, that is still possible, but it’s not nearly as easy as it once was. We do have a lot of special programs, but that information is not always available or made public, so a lot of students lose out. 4 Marquis Who’s Who Insight | Fourth Edition Herbert Barry III, PhD Psychologist Pittsburgh, PA www.marquismillennium.com/barry What are two key behaviors/personality traits that allow you to be effective in your role? In my early childhood, I did a lot of reading and I collected political cartoons from 1939 to 1945. So, I was very interested in politics and world affairs. Some of my articles are about past presidents of the United States. What is the most important issue/challenge you are dealing with in your industry? The most difficult challenge in the last five or 10 years has been publishing articles. Instead of submitting a manuscript and a letter to the editor-and-chief, I’ve been confronted with ornamented requirements, and doing it on the internet has been very difficult. What innovations or technologies do you feel will shape the future of your industry? Financing articles in scientific journals has been a change. There is an effort to charge an office a specific fee, for example, $1,000 to make a published article open access. People can then reproduce the article using email or the internet without any cost; however, there seems to be a fairly heavy cost to the office if it elects to make an article open access. What excites you the most about your industry? It’s so broad and general. Quite a lot of my research was on laboratory animals instead of humans. In fact, I did very little research on individuals, but I did conduct extensive research on personal names and considered the differences between the names given to boys and the names given to girls.
Fourth Edition | Marquis Who’s Who Insight 5 Dr. Delores Phife Buford Education Educator, Researcher Greenville, SC www.deloresphifebufordedd.com What are two key behaviors/personality traits that allow you to be effective in your role? Love and always trying to help. What is the impost important issue/challenge you are dealing with in your industry? For me, I was lucky. Everything went rather smoothly. What innovations or technologies do you feel will shape the future of your industry? Technology is a good friend in education. It was like having another hand and I loved it. It really helped to get things done quickly. What excites you the most about your industry? If there was a problem, I could fix it. I enjoyed making personal connections and watching young people accomplish their goals. Robert B. Comizzoli, PhD Scientist (Retired) RCA Labs and Bell Labs Skillman, NJ How have you navigated disruptions in your industry to remain a top professional? When I started working at RCA in 1966, my first projects involved electrophotography or xerography. After working in that area for five years, RCA lost all its patents in those fields because of a lawsuit, so I became involved in semiconductor devices. I applied many of the techniques I had been using in electrophotography to this new area and made some important contributions. What is the most important issue/challenge you are dealing with in your industry? The reliability of electronic devices and systems. That was the main focus of my career and I developed methods for studying components like transistors and integrated circuits. Also, methods to monitor and study the environmental reliability of entire systems like a central office switch. In the ‘80s and ‘90s, I came up with methods to analyze dust because it was causing problems with equipment. Not a lot of scientists jumped at this kind of project. How do you feel your industry has changed/evolved? When I started out with the most complicated circuits, there were maybe 50-100 transistors on an integrated circuit and that was in the ‘70s. Of course, now there are millions of transistors on an integrated circuit. The path to get there was making integrated circuits composed of various layers of silicon dioxide, metallization and polysilicon, and those layers were all pattered by a photographic and etching process. Integrated circuits can now have many millions of components on them.
Javier Gutierrez Owner Javier’s Gourmet Mexicano Dallas, TX www.javiers.net How have you navigated disruptions in your industry to remain a top professional? We have been in business for 44 years and I have very loyal employees, half of whom have been with me for 25 years or more. So, during the height of the pandemic, I kept everybody on. We had to shut down for two months, but afterward, we returned at 50% capacity, then 75% and finally back to 100%. Since then, it has been very busy. We also have an outdoor seating area to provide people with a space in which they can feel comfortable and safe. What is the most important issue/challenge you are dealing with in your industry? Right now, it’s the prices of certain products that have gone sky high, like tenderloin beef, which is what we buy — it has gone up substantially. Some other products we’ve had a little trouble getting. How do you feel your industry has changed/evolved? I think that the hospitality industry and the restaurant industry has always been what it’s supposed to be. People come in to enjoy special events or have dinner with friends and family. It’s special for them to come and celebrate their important moments. I think people still appreciate good quality, service, ambiance and prices. What excites you the most about your industry? It’s fun being around people and being able to make their special moments more special. Also, meeting people from all walks of life — it’s an ambiance thing, ether you like being around people or you don’t. I enjoy it, but I also enjoy my time away from here. I have a property in east Texas, a ranch where I go to just balance everything out. J. Antonio Lopez, MD Medical Doctor, Owner Lopez Family Practice San Antonio, TX www.lopezfamilypractice.com How have you navigated disruptions in your industry to remain a top professional? At the hospital, I make rounds and take care of patients with COVID-19. I manage by consulting with doctors at the hospital and we have worked with nurses that have come from all over the country to help. What are two key behaviors/personality traits that allow you to be effective in your role? My patients and the nurses say all the time that I listen to people and then act accordingly in response to medical complaints. There are several doctors I know who don’t listen well to patients. How do you feel your industry has changed/evolved? It has changed a lot with emerging diseases like COVID-19. Nobody knew how the immune system was reacting to the virus, we just learned by exposure. What innovations or technologies do you feel will shape the future of your industry? I think the future of medicine will be molecular and genetic. We are trying to identify new diseases and establish new treatments. I believe the future will be focused on the immune system and vaccinations. What excites you the most about your industry? Medicine is an everyday challenge. We understand that things like diabetes, hypertension and drug addiction are diseases, but we have to learn from our patients and guide them toward wellness. 6 Marquis Who’s Who Insight | Fourth Edition
Fourth Edition | Marquis Who’s Who Insight 7 Parker A. Lynch Chief Executive Officer HedgeHog Health Royal Oak, MI www.hedgehoghealth.com How have you navigated disruptions in your industry to remain a top professional? I don’t take no for an answer, and I have been workshopping the concept of HedgeHog Health for over five years. It takes up a lot of my time along with the nonprofit that I run. I have had setbacks, but I keep going. What are two key behavior/personality traits that allow you to be effective in your role? I would say honesty as a leader and transparency. Those are two big things that I want HedgeHog to reflect as a company as well. If we make a mistake or have a setback, clients will hear about it from us. What is the most important issue/challenge you are dealing with in your industry? Money. Fundraising is essentially the biggest thing because there is a national shortage of board-certified behavioral analysts for autism. One in 54 kids has autism. The real issue is fundraising. We have a huge demand here and parents aren’t being helped by autism centers. We work directly with the parents, which is something that autism centers don’t typically do. What innovations or technologies do you feel will shape the future of your industry? I think the acceptance of telehealth and its normalization is huge for us. The new tech that we have come out with is the next generation of the Hoglet with unique features. What excites you the most about your industry? We are just getting started. This is the very beginning for us andwe’ve already had a buyout offer.We started in June 2020, so it’s kind of outrageous. Clearly, we’re onto something if we’ve received a buyout offer already. Hugh Patrick, PhD Economist, Educator (Retired) Columbia University New York, NY https://milestones.marquiswhoswho.com/milestone/hugh-patrick How have you navigated disruptions in your industry to remain a top professional? I am an academic economist and I have taught at Yale and Columbia for many years. I became a specialist in the Japanese economy and that was because I went to Japan during the Korean War and developed an interest. I was in a country that was classified as developing, but actually it had a strong industrial base and was growing rapidly. I decided to come back to the states to learn more about Japan and economics. I received a Ford Foundation Fellowship to do my dissertation research in Japan and I’ve traveled there every year since 1964 or 1965. The biggest disruption is that Columbia had to close down due to the pandemic. The organization that I have been involved in is the Center on Japanese Economy and Business. We have a staff of five people, who have all had to adjust to working from home. How do you feel your industry has changed/evolved? I have always taught at rather elite institutions and one is trying to recruit more students from public schools. There is still a way for this to go because there’s a path that people who have money and smarts have access to that others don’t. There are a lot of good students in New York, but we have to go out into the country to find more talent and that is clearly an important process. When I first taught at Yale, only men were allowed to attend, so the shift to accepting women was a major transformation and a big improvement. Education is a major way we change value systems. As people become well-educated, they become more open-minded.
Anna Yeung Mayo Information Technology Developer/ Consultant California Department of Consumer Affairs Sacramento, CA https://youtu.be/9X0gLFGJ0J8 Anna Yeung Mayo enjoyed a tenured career as an information technology developer and consultant with the California Department of Consumer Affairs for nearly two decades. Recently retiring in 2021, her years with the department involved serving on the SEIU statewide bargaining advisory committee and council, as the district labor council president, and as a webmaster for the Information Technology Reclassification Bargaining Team. She was newly elected as a California State Retiree Delegate and is also a member of the advisory panel for the Bank of America. Throughout the course of her multifaceted career, Ms. Mayo spent eight years as a video professional in the performing arts industry, and more than 20 years as a software specialist for the U.S. Department of Defense through which she received two major suggestion awards: one from the Department of Army and another from the Department of Air Force, which has generated more than $26,000 for the workforce. Long driven by the desire to succeed in a field dominated by men, Ms. Mayo is proud to have distinguished herself in the information technology industry. Outside of her work in this field, she also tutored school-aged children in grades K-12 in mathematics, language arts and Microsoft applications for 10 years. Additionally, she served as a U.S. Air Force medic for 20 years, during which time she participated in Operation Desert Shield and established a medical library in 1980. Drawing inspiration from the example of her late father, who was an Air Force pilot and artist, Ms. Mayo became involved in the visual arts as a promotor and organizer for various performing artists. She served as the chief executive officer of Finest Asian Performing Arts Inc., and was the producer of the Finest Asian Music Festival Series for more than 10 years, which saw her responsible for coordinating the first ever East/West concert performance with the Sacramento Symphony promoting various local and international artists. Ms. Mayo was also aligned with the Sacramento Metropolitan Arts Commission as a board member for several years.
Fourth Edition | Marquis Who’s Who Insight 9 I really think that the telephonic system and telecoms are going to be very important because they have everything to do with the future of communications. Ms. Mayo has volunteered with the American Society for the Prevention of Cruelty to Animals and with several University of California Medical Centers in San Francisco and Sacramento. In 1997, she received a Special Award from the Voluntary Bureau for her contributions as a volunteer at the California Medical Centers. She also obtained an award from the U.S. Department of the Army and an Honorable Plaque from Mather Air Force Hospital for the design of its new medical library. How have you navigated disruptions in your industry to remain a top professional? Persistence and endurance. Also, it’s important to be yourself. I have worked very hard and that’s the key to achievement. I don’t give up easily and I always complete what I need to do. What are two key behaviors/personality traits that allow you to be effective in your role? I’ve been called unique because of my persistence. I am also a very focusedperson and I have a strong personality. I am religious and I pray a lot — my faith gives me the greatest support and I believe in that strongly. What is the most important issue/challenge you are dealing with in your industry? The pandemic. I believe that there have been so many problems in the industry because of challenges with computer systems and hackers. Years ago, there was talk about the importance of IT security and it really needs to get up to speed. How do you feel your industry has changed/evolved? It is much better than when I first started. When I did my programs, I didn’t have the luxury of utilizing the software that is available today. I managed to do it because of the computer I used at the time. Now, there are laptops everywhere when once there were only desktops. Even the phone is a computer now. I predicted that the telephone would be very important and now it’s true. I feel like the phone will be dominating the industry worldwide. In the office, you don’t just use cell phones, you have a landline telephone system. If no one is working there anymore, having an automated system is important. I really think that the telephonic system and telecoms are going to be very important because they have everything to do with the future of communications. What innovations or technologies do you feel will shape the future of your industry? Anything to do with electronics and literacy. When solar was first introduced, I got solar panels for my home. At the time, even I was promoting them. Anything that comes from the universe being controlled by the universe is really important. I feel like the energy from the solar system and the sun is something that we’ve finally harnessed and I believe it will benefit humankind. What excites you the most about your industry? At this moment, I’m dealing with things related to the air, and I would say that in the future, we will be able to travel further into the sky and see other planets and discover even more. There will be accomplishments coming from the human race that I feel will bring us great benefit.
Dr. S. Kay Rockwell Educator Lincoln, NE https://youtu.be/j8gm1CM-wq0 How have you navigated disruptions in your industry to remain a top professional? First, I was a nursing educator and then I was a stay-at-home mom. When I got my master’s degree, I took classes in the evening when my husband was home. I found a part-time job that gave me the opportunity to work on my PhD because I was employed at the university. I always continued to educate myself. What is the most important issue/challenge you are dealing with in your industry? We need health care for all and it needs to be readily available. I think we’re in a changing environment with COVID-19 and we need to focus on deliverables from a distance. Educators need to be brought up to speed on how to most effectively use distance delivery methods that we now have available to us. What innovations or technologies do you feel will shape the future of your industry? I had an appointment with my doctor via Zoom; I was at home and she was at the office. We have geniuses out there that are working on these things every day and know far more about it than I do, and they are so much more creative. What excites you the most about your industry? When I graduated from high school, I basically had three choices: I could go into home economics, I could be a secretary, or I could go into nursing. I chose nursing because I was brought up on a farm and my parents didn’t have very much money. For $500, I could get a nursing diploma. It was a very economical way for me to get an education. I wasn’t particularly excited about nursing, but I was a very good nurse. Mike Syropoulos, EdD School Systems Supervisor (Retired) Macomb, MI http://marquismillennium.com/5thEd/129 What are two key behaviors/personality traits that allow you to be effective in your role? Patience — I am a very easygoing person and nothing really bothers me. I try to look at a situation, solve it, do the best I can and go on. I grew up in Greece and remember when World War II began; I was only 6 years old in 1940. We really suffered during the war — I don’t know how we survived because we were completely isolated from the outside world. After sixth grade, I went to school at night from 6:00 to 11:00 six days a week — I barely slept. I finally found a job in an advertising agency that was handling the Marshall Plan and I worked there until I immigrated to the United States. What is the most important issue/challenge you are dealing with in your industry? I always wanted to do the best no matter what I did. In the classroom, I always wanted to do the best I could for the kids that I was teaching. Over the years, I’ve found that a lot of parents have a hard time reading, so I would open up classes to teach them. Sometimes I didn’t have enough chairs. What excites you the most about your industry? I try to find the best way to teach students. I like to see people succeed and kids improving. Teaching in the inner city, you never know if the kids will graduate from high school. When I found out that some of them ended up becoming doctors and lawyers, it made me feel really good and I’ve tried to keep in touch with them as much as possible through friends. I got into education to help people and I’m still doing that now. 10 Marquis Who’s Who Insight | Fourth Edition
Fourth Edition | Marquis Who’s Who Insight 11 Abigail Nowlin Crawford Author, Consultant ANC Focus Consulting Services, LLC College Park, GA www.whoswhoofprofessionalwomen. com/listee-features/abigail-crawford How have you navigated disruptions in your industry to remain a top professional? I had a very supportive staff. I chose people who I knew were effective working in the specific areas to which I was going to assign them. Also, leadership was very supportive of what I was trying to do. What are two key behaviors/personality traits that allow you to be effective in your role? I am an easygoing person, and I walked in a teacher’s shoes and understood what they were going through. I love thekidsandalways told them that they came first, regardless of what we were doing and regardless of where they came from. There were hard days, but teaching was always something I looked forward to doing because I was helping somebody. I wanted to give back. Hollis Borteck Real Estate Agent Houlihan Lawrence Scarsdale, NY https://hollisborteck.houlihanlawrence.com/ agents_offices/ What is the most important issue/ challenge you are dealing with in your industry? This past year has been very challenging with a drastic increase in home prices. Also, there are more buyers than there is available inventory, so we really have to be the first one to make moves on properties. Not only do we need to be quicker and more decisive, but I need to know how far to take a customer so that they don’t make a tremendous mistake. Any house that I sell needs to be in a position to be resold if necessary and therefore, I don’t want to lead anybody into an unrealistic situation. How do you feel your industry has changed/evolved? I have been doing this for a long time, so I have seen the ups and downs of the market. Every time interest rates change and prices go up or down, the industry has to adjust. We have had years of very low interest rates, which have been incredibly promising for buyers, but they won’t last forever. Michael A. Cervantes Elementary School Educator (Retired) El Rancho Unified School District San Gabriel, CA www.michaelacervantes.com What are two key behaviors/personality traits that allow you to be effective in your role? The students that I worked with were low-income and from minority groups. I related to these students through my own experience. English is my second language; Spanish is my first. I was fortunate enough to be successful despite the odds against me. How do you feel your industry has changed/evolved? Technology has been useful. Once computers were introduced, I became the resource person for technology. As tech advanced, the district started using it for attendance and payroll. When a student would undergo language arts testing, they would do so on the computer and then the results could be passed along to parents.
Timothy D. Francis, DC Chiropractor Chiropractic Kinesiology Las Vegas, NV www.marquistopdoctors.com/2017/11/14/ timothy-francis What are two key behavior/personality traits that allow you to be effective in your role? I have a genuine concern for my patients and I also have a desire to be the best in my field. What is the most important issue/challenge you are dealing with in your industry? I am a chiropractic kinesiologist, so the way I practice is with a multidisciplinary approach with a spiritual side built in. What innovations or technologies do you feel will shape the future of your industry? I handpick study groups, so instead of doing talks once a year by invitation, I would have 25-35 attendees. Now, that study group has dwindled to about seven because I am trying to mentor them using a more one-on-one approach. Dr. HaroldW. Furchtgott-Roth Senior Fellow Hudson Institute Chevy Chase, DC www.marquistopexecutives. com/2019/11/14/harold-furchtgott-roth How have you navigated disruptions in your industry to remain a top professional? Politics always change, but the substance doesn’t change very much. It’s how you focus on the substance, then there aren’t that many dramatic changes. What innovations or technologies do you feel will shape the future of your industry? Not innovations so much, but I think that certain topics over the next decade will dominate my field in the areas of privacy and internet security. How do you feel your industry has changed/evolved? It has become much more competitive and the pace of technological innovation has accelerated. What excites you the most about your industry? There are lots of technologists developing new ideas and it’s exciting to see. 12 Marquis Who’s Who Insight | Fourth Edition John W. Fisher, PhD, PE, NAE Civil Engineering Educator, Professor Emeritus Lehigh University Bethlehem, PA http://marquismillennium.com/8thEd/ Fisher/74/ How have you navigated disruptions in your industry to remain a top professional? My involvement in the research. My research efforts and my involvement in the field led to continuing work. As a result, I have maintained involvement even at my age — it has kept me active. I became involved in high-strength bolts and welding structures when I was an assistant bridge research engineer. This led me to pursue all of my other work and gain support. What excites you the most about your industry? Younger generations have become involved. There seems to be a slackoff in education focused on my area of expertise and sometimes I see mistakes being made today that shouldn’t have been made.
Fourth Edition | Marquis Who’s Who Insight 13 Bruce Jerry Kelman, PhD, DABT, ATS, ERT Toxicologist, Consultant Bellingham, WA www.marquistopscientists.com/2021/08/31/ bruce-kelman What is the most important issue/ challenge you are dealing with in your industry? For toxicology, there has been an over-emphasis on the mechanism of how people are adversely affected by chemicals and an under-appreciation of the importance of exposure. If a mechanism doesn’t happen at the exposures people are experiencing, the mechanism really is not relevant to what is making people sick. What innovations or technologies do you feel will shape the future of your industry? New tools for looking at how genes function and instruct the body are leading to breathtaking advancements. For example, mRNA technologies have allowed researchers to make incredibly safe and effective vaccines in a fraction of the time needed previously. Diane Laverne Kusler Larson Educator Owatonna Public Schools Faribault, MN https://www.whoswhoofprofessionalwomen.com/listee-features/diane-larson What is the most important issue/ challenge you are dealing with in your industry? I was a strong union leader in my state. When I wanted to cross over into administration, I was denied an internship in my district because the superintendent thought I would be too biased in favor of the union concept. Over time, I did some really good things in reading education for teachers. The new superintendents saw my strengths as a leader and that opened the door for me to fill in for a principal for a year. How do you feel your industry has changed/evolved? Restrictions, testing, and national and state control take away from teachers’ creativity and their ability to try new things. It’s not as much fun for kids or teachers to work in the current environment. Gail L. Hayden Director CA Farmers Market Association Walnut Creek, CA www.whoswhoofprofessionalwomen.com/ listee-features/gail-hayden How do you feel your industry has changed/evolved? Markets are the second-oldest profession. I think that people are excited to experience the food of other cultures, but I think that they are also after flavor and they want good, healthy food. Within the last 20 years, there has been a change in how people view food. Many see food as fuel and they’ve realized that if they eat well, they feel good. What excites you the most about your industry? It’s a chance for all cultures to come together over good food and it provides the ability to exchange the best things about different foods. It helps to keep the local economy flourishing and local farms operational instead of having to rely on other countries.
14 Marquis Who’s Who Insight | Fourth Edition Carol Niemeyer, MSc Behavioral Primatologist Oregon National Primate Research Center Oregon Health & Science University Portland, OR How do you feel your industry has changed/evolved? There are more women involved in the field now. What innovations or technologies do you feel will shape the future of your industry? I am so much better at understanding the behavior of non-human primates than I am understanding the behavior of computers and cell phones. There will probably be an evolution in technology in my field, but in some ways, I hope not. What excites you the most about your industry? I am really fascinated by behavior, especially in primates because they are so closely related to us. Their social behavior is very similar to that of humans. Prof. Xingwu Wang, PhD Professor of Electrical Engineering Alfred University Alfred, NY http://www.marquismillennium.com/5thEd/133/ What is the most important issue/ challenge you are dealing with in your industry? Right now the problem is how to produce electricity with extreme weather in mind. That requires computer cloud technology to quickly calculate, control and deliver electrical power generation for a large power grid system. What innovations or technologies do you feel will shape the future of your industry? For renewable energy, 5G wireless communication will shape the control and detection of renewable power generation and consumption. The last mile for renewables is very critical because all solar and wind power generation relies on weather data. The solar radiation, temperature and wind speed should be sensed very quickly and brought to the central control to produce and use electricity. Wendy L. Ward, PhD, ABPP, FAPA, FNAP Associate Provost for Faculty Director of Interprofessional Faculty Development Academic Affairs/COMUAMS Little Rock, AR www.whoswhoofprofessionalwomen.com/ listee-features/wendy-ward What is the most important issue/challenge you are dealing with in your industry? The challenge now is the impact of the pandemic on the workforce. The COVID-19 pandemic is a prolonged, traumatic experience that wears on the body and soul of our health care workforce. So, the challenge is to continue to provide health care services while recognizing everyone’s need for comfort and rest. What innovations or technologies do you feel will shape the future of your industry? Technology is impacting health care in three ways. We can now provide very meaningful, interactive learning events for trainees and continuing education. Now, we are also adept at providing virtual health care visits, which increases the timeliness of and access to care.
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