Fourth Edition | Marquis Who’s Who Insight 9 I really think that the telephonic system and telecoms are going to be very important because they have everything to do with the future of communications. Ms. Mayo has volunteered with the American Society for the Prevention of Cruelty to Animals and with several University of California Medical Centers in San Francisco and Sacramento. In 1997, she received a Special Award from the Voluntary Bureau for her contributions as a volunteer at the California Medical Centers. She also obtained an award from the U.S. Department of the Army and an Honorable Plaque from Mather Air Force Hospital for the design of its new medical library. How have you navigated disruptions in your industry to remain a top professional? Persistence and endurance. Also, it’s important to be yourself. I have worked very hard and that’s the key to achievement. I don’t give up easily and I always complete what I need to do. What are two key behaviors/personality traits that allow you to be effective in your role? I’ve been called unique because of my persistence. I am also a very focusedperson and I have a strong personality. I am religious and I pray a lot — my faith gives me the greatest support and I believe in that strongly. What is the most important issue/challenge you are dealing with in your industry? The pandemic. I believe that there have been so many problems in the industry because of challenges with computer systems and hackers. Years ago, there was talk about the importance of IT security and it really needs to get up to speed. How do you feel your industry has changed/evolved? It is much better than when I first started. When I did my programs, I didn’t have the luxury of utilizing the software that is available today. I managed to do it because of the computer I used at the time. Now, there are laptops everywhere when once there were only desktops. Even the phone is a computer now. I predicted that the telephone would be very important and now it’s true. I feel like the phone will be dominating the industry worldwide. In the office, you don’t just use cell phones, you have a landline telephone system. If no one is working there anymore, having an automated system is important. I really think that the telephonic system and telecoms are going to be very important because they have everything to do with the future of communications. What innovations or technologies do you feel will shape the future of your industry? Anything to do with electronics and literacy. When solar was first introduced, I got solar panels for my home. At the time, even I was promoting them. Anything that comes from the universe being controlled by the universe is really important. I feel like the energy from the solar system and the sun is something that we’ve finally harnessed and I believe it will benefit humankind. What excites you the most about your industry? At this moment, I’m dealing with things related to the air, and I would say that in the future, we will be able to travel further into the sky and see other planets and discover even more. There will be accomplishments coming from the human race that I feel will bring us great benefit.
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